Operations/Technology Conference

For more information, visit the conference website at www.minnbankers.com/opstech.

Registration Fee (This fee includes materials, meals, and refreshments)

Member: $475

Second person from same bank:  $395  
Qualified non-member bank:

Note:  You will be given the option to pay by credit card or to invoice your company during the checkout process.

Dates & Times

May 17-18, 2021
Check in on Monday:  8:00 AM
Program:  May 17 - 8:00 AM - 5:30 PM
                 May 18 - 8:00 AM - 12:00 noon


Grand View Lodge
23521 Nokomis Avenue
Nisswa, MN
Click here for directions


Click here to make lodging arrangements: MN BANKERS - OPS & TECH 2021

Cancellation Policy

The MBA reserves the right to cancel programs due to insufficient enrollment, instructor illness, or other reasons. Participants wishing to cancel must inform the MBA in writing prior to the event. Send cancellation notices to maryh@minnbankers.com. A cancellation fee of 25% of the program cost will be charged for withdrawing, or you may send a substitute. The full program fee will be charged for withdrawing after the event has taken place or a no-show.


Qualified non-members are encouraged to apply. Please call our office for further information.

Special Needs

If you have a disability that may affect your participation in this program - or any dietary issues - please send a statement regarding any special needs to maryh@minnbankers.com at least two weeks prior to the program. We will contact you to discuss accommodations.
5/17/2021 9:00 AM - 5/18/2021 12:00 PM
Grand View Lodge 23521 Nokomis Avenue Nisswa 56468
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Select a breakout session from each time slot

Monday, 17 May 2021

Fraud in Business:  Learn the newest scams occurring in your region and how to stop it from coming to your bank.  We’ll provide case study data and tips for what you and your staff can do to avoid becoming the next victim.
1:00 PM - 2:00 PM
5/17/2021 1:00 PM

The FI 50: New and Next Ideas to Grow Your Top Line, Bottom Line, and Customer Value Line. 50 financial institutions; 50 states; 50 ideas. How do 50 unique financial institutions expand revenue, scale productivity, and boost profits? These new and next ideas can help your financial institution increase income, streamline delivery, and maximize your customers’ experience and loyalty. The top line is the new bottom line, but only when operations are efficient, and service is at its finest. These next practices from financial institutions nationwide provide actionable ideas that you can implement right away, allowing your financial institution to meet the needs of your customers.
1:00 PM - 2:00 PM
5/17/2021 1:00 PM

DIY Operations Analysis – 10 things you can do now to get better (a look at key areas that offer immediate opportunities for improvement, with little or no expenditures)
3:00 PM - 4:00 PM
5/17/2021 3:00 PM

The Bankers Guide to the Cybersecurity Dilemma. Bankers everywhere are facing a growing dilemma: how to address the continual threats of a rapidly evolving cybersecurity landscape. It’s a challenge that’s demanding time, attention and scarce resources. And while the answer may not be easy, the most effective first step to solving the dilemma is to become “cyber aware.” In this session, you'll discover what prepared banks know about today’s cyber risks and what they are doing to mitigate against them. And to be sure you have tools you can use, attendees will leave with a list of simple steps anyone can implement to improve their security posture.

Key Learning Objectives:  

  • Uncovering today’s top cyber risks and what prepared banks already know
  • Identifying five simple steps every bank should be utilizing
  • Pinpointing one key difference in banks that are successfully cyber aware
3:00 PM - 4:00 PM
5/17/2021 3:00 PM

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