Session #1 - If you haven’t had the opportunity to see “The Amazon Prime Effect,” don’t miss your chance to see this great presentation. You’ll gain a deeper understanding of the forces and trends shaping the future of banking and how you can drive your bank beyond transactions to meet the needs of today’s modern consumers.
Session #2 - When your bank decides to incorporate a new technology product or feature, what’s the process to ensure success? We’ll have an interactive discussion on how to structure the IT Strategic Planning, Project Management, and Vendor Management to improve the customer experience and bank’s bottom line. These projects are essential to our growth, profitability, and competitive advantage but not having solid process cause more than 55% of projects to fail.
Session #3 – Working effectively as a team often rises and falls on communication. With the expertise of one of the MBA’s Leadership Development Academy faculty, we’ll uncover how communication styles influence the ability of the bank to embrace change and adapt to technological shifts. Participants will gain techniques they can employ to strengthen team communication back at the bank.
Session #4 – Your bank has insurance, but does it have the internal processes in place so that insurance protects the bank when something goes wrong? Hear from bank insurance experts about what it really takes to minimize risk and optimize your coverage to protect the bank from cyberattacks and loss.
Session #5 – Hear from Minnesota bank representatives as they tell us how they implemented innovative ideas into their banks and what worked and what didn’t. We’ll hear how a bank modernized their marketing approach and how another bank transformed the customer experience through technology.
Session #6 – We’ll end the conference with JP Nicols. After spending 20 years as a part of the leadership team growing a $6B regional bank into an industry leader with over $400B in assets, JP has been a bank innovation expert working at the intersection of fintech, innovation and financial services to help others turn potential into performance.
A daily schedule will be sent to registrants prior to the conference.
Registration Fee (This fee includes materials, lunch, and refreshments)
The MBA reserves the right to cancel programs due to insufficient enrollment, instructor illness, or other reasons. Participants wishing to cancel must inform the MBA in writing prior to the event. Send cancellation notices to firstname.lastname@example.org. A cancellation fee of 25% of the program cost will be charged for withdrawing, or you may send a substitute. The full program fee will be charged for withdrawing after the event has taken place or a no-show.