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Operations/Technology Conference

Operations/Technology Conference

Who Should Participate

This conference in the past has been specifically developed for bankers responsible for operations, information security, and bank technology. This year’s conference will also be highly relevant for your executive and marketing teams.

Be sure to visit the conference website at www.minnbankers.com/opstech for more information and to register!

Make your attendance count towards your continuing professional education credits! The MBA will provide a certificate of attendance that you can submit to the appropriate advisory board.

Conference Highlights

Session #1 - If you haven’t had the opportunity to see “The Amazon Prime Effect,” don’t miss your chance to see this great presentation. You’ll gain a deeper understanding of the forces and trends shaping the future of banking and how you can drive your bank beyond transactions to meet the needs of today’s modern consumers.

Session #2 - When your bank decides to incorporate a new technology product or feature, what’s the process to ensure success? We’ll have an interactive discussion on how to structure the IT Strategic Planning, Project Management, and Vendor Management to improve the customer experience and bank’s bottom line. These projects are essential to our growth, profitability, and competitive advantage but not having solid process cause more than 55% of projects to fail.

Session #3 – Working effectively as a team often rises and falls on communication. With the expertise of one of the MBA’s Leadership Development Academy faculty, we’ll uncover how communication styles influence the ability of the bank to embrace change and adapt to technological shifts. Participants will gain techniques they can employ to strengthen team communication back at the bank.

Session #4 – Your bank has insurance, but does it have the internal processes in place so that insurance protects the bank when something goes wrong? Hear from bank insurance experts about what it really takes to minimize risk and optimize your coverage to protect the bank from cyberattacks and loss.

Session #5 – Hear from Minnesota bank representatives as they tell us how they implemented innovative ideas into their banks and what worked and what didn’t. We’ll hear how a bank modernized their marketing approach and how another bank transformed the customer experience through technology.

Session #6 – We’ll end the conference with JP Nicols. After spending 20 years as a part of the leadership team growing a $6B regional bank into an industry leader with over $400B in assets, JP has been a bank innovation expert working at the intersection of fintech, innovation and financial services to help others turn potential into performance.

Also Enjoy:

  • Mini-Trade Show with products and services from Associate Members
  • The Techno social on Tuesday afternoon
  • Dedicated time for roundtable discussions
  • New breakout sessions on focused themes

A daily schedule will be sent to registrants prior to the conference. 

Registration Fee (This fee includes materials, lunch, and refreshments)

Member: $450.00 for first person
 for additional registrants from same bank
Qualified non-member bank:

Note:  You will be given the option to pay by credit card or to invoice your company during the checkout process.

Dates & Times

April 23 & 24, 2019
Check in:  8:30 AM on Tuesday
Program:  April 23: 9:00 AM - 6:00 PM
                 April 24: 8:00 AM - 12:00 PM


Marriott Minneapolis West Hotel
9960 Wayzata Boulevard
St. Louis Park, MN  55426
Click here for directions


Lodging arrangements can be made at the Marriott Minneapolis West at a discounted group rate until April 1, 2019, by going to the Personalized Group Webpage.

Attire is business casual. 

Cancellation Policy

The MBA reserves the right to cancel programs due to insufficient enrollment, instructor illness, or other reasons. Participants wishing to cancel must inform the MBA in writing prior to the event. Send cancellation notices to maryh@minnbankers.com. A cancellation fee of 25% of the program cost will be charged for withdrawing, or you may send a substitute. The full program fee will be charged for withdrawing after the event has taken place or a no-show. 


Employees of qualified non-member banks are encouraged to apply. Please call our office for further information.

Special Needs

If you have a disability that may affect your participation in this program - or any dietary issues - please send a statement regarding any special needs to maryh@minnbankers.com at least two weeks prior to the program. We will contact you to discuss accommodations.
4/23/2019 - 4/24/2019
Marriott Minneapolis West 9960 Wayzata Boulevard St. Louis Park, MN 55426
Online registration not available.

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