Monday, May 8

8:00 a.m.
Check-in and Tradeshow
8:30 a.m.  Welcome
8:45 a.m.
To Stop A Thief: Lessons From A Master Cyber Criminal Turned Good Guy
Brett Johnson

Cybercrime is rampant, only getting worse, and damages are in the trillions of dollars worldwide. Burying your head in the sand won’t work, instead you need to think like a criminal. Enter Brett Johnson. The United States Secret Service called him "The Original Internet Godfather" for his role in refining modern financial cybercrime. He was convicted of 39 felonies, placed on the US Most Wanted List, escaped from prison, and he built the first organized cybercrime community, Shadowcrew. Now, Brett is considered one of the leading authorities on cybercrime, identity theft, and cybersecurity on the planet, and is here to show you how to protect yourself and your bank from the type of person he used to be.
10:15 a.m.
Break and Tradeshow
10:35 a.m. Solution Showcases
10:45 a.m.

Round Table Discussions

Here’s your chance to meet and learn from others in the banking industry. For the next 60 minutes you’ll participate in discussions on topics that interest you. It’s your opportunity to share what you’ve seen and learn from others.

11:45 a.m.
12:45 p.m.
First Breakout

OPS - Strategies to Increase Talent Retention, Coach, and Engage Your Teams
Jenifer Snook – Haberfeld

Team members who feel like they are valued and growing are more likely to stay with your organization. The result of decreased turnover is increased productivity and overall profitability. So how do you get there? The key to your financial institution’s success is investing in and equipping your team leaders with the skills and tools to effectively coach team members to excellence. During this session, we will explore actionable strategies designed to help your managers develop their teams. In addition, you will leave with tools designed to Cultivate™ growth.

TECH – Incident Response vs. Business Continuity
Cade Killough – CoNetrix Tandem

As today’s threat landscape grows, organizations need a robust strategy to quickly and efficiently handle any incidents or events that could impact the organization negatively. Incident Response Plans and Business Continuity Plans exist to help reduce threats and minimize any reputational or financial losses that could occur during an incident or an event. The tricky part is navigating the blurry line between what an incident is and what a business continuity event is. Join us as we look at the differences between incident response and business continuity, and how they work together.
1:45 p.m.  Break and Tradeshow
2:00 p.m.
Second Breakout

OPS – Onboarding ACH Originators – Know Your Customer
Adrian Brown – The Clearing House

Understanding the warranties and liabilities of the ODFI will help in making appropriate decisions as you onboard originating companies. Attendees will learn sound business practices and ODFI risk management procedures to consider when conducting due diligence for onboarding and monitoring ACH originating companies.

TECH - Crypto or Not to Crypto?  
Manish Nathwani - SHAZAM

With all time high interest in digital assets and talk of central bank digital currencies, this session puts them in context and provides a framework for further study. We will review cryptocurrencies as a class of digital asset and contrast them with likely attributes of a central bank digital currency. We'll also explore decentralized finance and how participating with it may help community banks attract and retain clients.

3:00 p.m. Break and Tradeshow 
3:15 p.m.  Solution Showcases 
3:30 p.m. 7 Truths about Tech
David Conne, BankOnIt

Banks everywhere are taking advantage of new technologies to streamline their operations and give their customers better experiences. From loan processing, in-branch technology, and mobile banking to banking-as-a-service and neobank startups, technology has its hand in seemingly every aspect of financial services.
Endless opportunities, legitimate headwinds and ‘noise’ in the industry can make it hard to know where to start. We’ll begin with seven truths about the banking technology landscape and discuss ways to position your institution to make the most out of digital solutions.
4:30 p.m. Social Hour

Tuesday, May 9

8:00 a.m. Welcome
8:15 a.m.
The Magnificent Seven
Dan Hadaway – infotex, Inc

How can “mean hombres” be stopped from attacking and bullying the bank, while keeping the community modern and prosperous? That is the question Yul Brenner and his team had to answer in The Magnificent Seven, and it is the same question technology, security, fraud and cybersecurity managers have to answer as a part of their day-to-day job. The answer: teaching the town to protect itself, while encouraging it to be modern, will keep it prosperous. What seven technology trends should be considered in 2023 and beyond? How can bankers make sure the management team is ready to adopt to these trends as the bank’s risk appetite allows?
9:15 a.m.
Solution Showcases
9:30 a.m.   Break
9:45 a.m.
Why the Future Belongs to a Great Collaboration Between Banks, Fintech Companies, and Millennials
Marcie Bomberg, WIPFLI

Fintech companies and banks are competing for the same market — millennials. While the traditional banking industry has the advantage of experience and an existing customer database, not all the banks have the technology edge or the agility that a new, well-funded fintech startup would claim to have. This does not necessarily mean competition. There is a huge space and opportunity to collaborate and to leverage each other’s strengths. This session will focus on how to win through collaboration.
10:45 a.m. Liar, Liar Pants on Fire
Traci Brown

It’s never been more vital to be able to identify a colleague, client or supervisor whose pants are on fire. There are too many cases of financial fraud these days to report. Much of it is online but much of it happens right in front of your eyes, in person by people who seem trustworthy on the surface. Think Bernie Madoff. You’ve got to ramp up the human element of security and risk management. Knowing what’s behind the polish of the fancy suit or P&L is vital to protect you, your bank or financial institution and your customers. In this fast-paced presentation you’ll learn how to use Traci’s 9 Point Fraud Spotting System to find the liars in today’s headlines…and in your own life.