VP Credit Department Manager

Department: Credit
Reports to:Director of Credit

Assists Director of Credit in developing and maintain a lending support structure in line with the Bank’s strategic goals and growth plans.  Supervise the Loan Processors.


Supervisory: 60%
  • Leads Credit Support function by ensuring appropriate training is received, developing procedures as needed and overall coordination of Lender/Assistant workflow.
  • Provides training and resources to ensure procedures adhere to loan policy; credit files are appropriately maintained consistent with guidelines; and work with appropriate areas to insure risk management is adequately addressed.
  • Coordination and development of lending process and procedures of Credit Department, and lending staff to insure an efficient workflow.
  • Supports Director of Credit as needed, including development of management reports, research on defined topics, meeting planning and overall administration of lending program.
  • Reviews loan files as needed to ensure quality, consistency and compliance with lending guidelines.
  • Establish process and procedures to effectively manage, track and reduce documentation exceptions.
  • Direct Reports: Credit Processors, Senior Credit Processors.
  • Report to the Director of Credit findings that may have an adverse effect on loan collateral or a borrower’s ability to repay the loan.  Will be responsible for submitting required reports as necessary.
  • Oversee preparations of management reports: AQ, ALLL, etc.
  • Complete a thorough, in-depth analysis of new credit requests, credit change requests, renewals and annual relationship reviews.  Recommend risk rating changes when analysis merits.
  • Prepare spreadsheets, reports, summaries and opinions for financial institution officer on new, renewal and existing loans.
  • Maintain a good working knowledge of the Bank’s lending policies and procedures and identify deviations from policy.
  • Provide technical advice or assistance to loan officers as needed.
  • Manages the employees in the Loan Operations Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
 Process/Administration:  35%
  • Manage the receipt and distribution of information for Loan Discount Committee.  Participate in meetings and complete minutes.
  • Manage the receipt and distribution of information for AQT Meetings.  Participate in meetings and complete minutes.
  • Complete assigned monthly reports and assist in calculating the ALLL quarterly.
  • Assist bank CCO in development of loan processes and procedures.
Other:  5%
  • Assist with cross selling and referrals to other departments of the bank.
  • As part of the overall team of bank employees, this position may be requested to assist in the support of other bank activities.

  • Able to adjust quickly to different work situations; remain composed under pressure and stressful situations.
  • Must be able to understand numbers and use those skills as they pertain to the loan underwriting process.  Must be organized, efficient, and able to work independently and be detail oriented in order to generate accurate reports.
  • Regard for all important details to assure accuracy in every transaction performed; detect errors; follow through on corrections and details.
Management / Leadership Skills:
  • Thorough understanding of management procedures, ability to plan department or location activities (setting objectives, developing strategies, budgeting, and developing policies and procedures), initiative to organize various functions necessary to accomplish department or location activities.
  • Ability to provide leadership, supervision and training for less experienced officers and other staff members as assigned, using positive supervisory techniques to ensure maximum productivity.
Oral/Written Communication:

  • Must be able to communicate thoughts clearly, both orally and written. Must be able to communicate throughout the organization and to all levels of staff as well as external contacts.
  • Must have a knowledge and expertise in multiple computer software packages, primarily focused in the Microsoft Office Suite of programs; but not exclusively. Will ensure competency is achieved and maintained with training as needed.
Time Management:
  • Ability to effectively manage one’s time to complete work according to established deadlines. The ability to prioritize tasks to make the best use of time for high priority tasks.
Education and Special Requirements:
  • Bachelor’s degree in business, finance or accounting.
  • 4-6 years’ of related experience and/or training.
  • Minimum of 3 years supervisory experience
  • This job requires skills needed in a typical office environment.  This includes computer skills, communications skills, as well as utilization of office equipment.
  • While performing the duties of this job, the employee is regularly required to stand; walk; use hands to type, carry, handle and feel objects; reach with hands and arms; talk or hear. The employee must occasionally lift and/or move up to 25 pounds and more with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.