ABA Training - Certificates
ABA Bank Solutions Provider Certificate
Designed for individuals employed by companies that provide products and services to the banking industry.

ABA Bank Teller Certificate
Addresses the expanding role of bank tellers today by combining core cash handling courses with enhanced product knowledge and interpersonal skill development.

ABA Branch Manager Certificate
Prepares individuals to manage a banking office by covering banking essentials, sales management, people management and business management skills.

ABA Certificate in BSA and AML Compliance 
Provides an overview of the types of criminal behavior commonly used against banks, and in-depth training on the applicable U.S. laws and regulations governing money-laundering.

ABA Certificate in Business and Commercial Lending 
Focuses on financial statement analysis and commercial lending to familiarize lenders with both audited and unaudited statements, and fill any gaps in the understanding of credit analysis and underwriting.

ABA Certificate in Deposit Compliance
Designed to provide a thorough grounding in deposit compliance regulations

ABA Certificate in Fraud Prevention
Provides in-depth training on the applicable U.S. laws and regulations governing fraud and an overview of the various types of criminal behavior commonly used against banks.

ABA Certificate in Lending Compliance
Provides a thorough grounding in key lending regulations, and the ability to identify and respond to compliance requirements.

ABA Certificate in Operational Risk Management
Designed to address training needs across the bank’s three lines of defense and maintain a strong operational risk management program.

ABA Certificate in Trust: Advanced
Provides an in-depth understanding of the fiduciary role, and prepares wealth and trust professionals to propose sophisticated solutions to complex client situations covering estate planning, trust administration, investment management concepts and ethical behavior.

ABA Certificate in Trust: Foundational
Designed for those who need to establish or strengthen their understanding of basic wealth management and trust principles.

ABA Certificate in Trust: Intermediate
 Ideal for individuals with some field experience who have mastered the concepts introduced in the foundational trust certificate.

ABA Customer Service Representative Certificate
Addresses the knowledge and skills necessary to achieve superior performance in this important position within the bank. Customer Service Representatives (CSRs) conduct basic banking transactions and cross-sell bank products and services.

ABA Foundational Certificate in Bank Marketing
Develop the key skills essential to successful bank marketing.

ABA Personal Banker Certificate
Provides a blend of banking knowledge and skills for Personal Bankers, sometimes referred to as Financial Services Representatives or Financial Services Associates, to enable them to provide full-service banking to customers by offering appropriate credit, deposit and other banking services that meet customer needs and expectations.

ABA Residential Mortgage Lender Certificate
Provides a solid understanding of banking, credit analysis, and legal principles that support the mortgage process. In keeping with evolving customer preferences, the certificate underscores relationship sales skills in addition to the mechanics of a mortgage loan, thereby preparing loan officers to be successful in growing their book of business while helping their bank acquire a deeper share of wallet.

ABA Small Business Banker Certificate
Primarily for branch-based relationship managers who need the skills to build a relationship-centric sales approach, engage business customers to better understand their needs and appropriate solutions, handle objections, plan and execute the perfect sales call, and manage relationships post-sale.

ABA Supervisor/Team Leader Certificate 
Helps individuals develop the necessary skills to effectively lead and manage teams to collaborate in order to meet common objectives and achieve specific results.

ABA Universal Banker Certificate
Provides core knowledge and skills needed for the newest and fastest growing role in retail banking.

Health Savings Account (HSA) Expert Certificate
Provides a comprehensive overview of Health Savings Account 2018 requirements for financial institutions and benefits administrators. It will help HSA providers and their staff master the key requirements, situations and strategies to better serve HSA account holders.