Emerging Markets Resources

It is important Minnesota banks become knowledgeable about how to serve emerging markets. The MBA developed these resources through our work with various banks that have successfully served diverse markets in the state. "Emerging markets" are defined as immigrant groups, growing populations, or people who do not have access to the financial resources they should.

Survival Spanish for Banking and Financial Institutions Pocket Reference Guide

Developed for Minnesota bankers.

• Essential phrases in Spanish for check cashing, lending, deposits, mortgage, customer identification, and a useful glossary
• Pocket sized for the front line, personal bankers, and lenders
• Competitive price

order online with a credit card    printable order form for members and non-members

Latino/Hispanic Emerging Markets Resource Guide (downloadable)

This guide serves as a basic resource to understand and obtain more information on serving emerging markets in your community.   Information included in the guide:

• Demographics and Economic Impact of the Latino Population in Minnesota
• Cultural Information
• Marketing
• Compliance
• Human Resources

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African Immigrant Resource Guide (downloadable)

This guide serves as a basic resource to understand and obtain more information on serving African immigrant emerging markets.  Information included in the guide:

• Demographics and Economic Impact of the African Immigrant Population in Minnesota
• Cultural Information and Resources
• Tips for Bankers Working with African Immigrants
• Resources and Fast Facts
• Glossary of Terms

 

 

MBA News Articles and Columns on Emerging Markets

• From Mexico to Minnesota: A talk with Heritage Bank’s Lourdez Schwab (April 2009)
• From Togo, Africa to Minnesota: A talk with Northeast Bank Teller Folly Quevi (March 2009)
• Banking with Minnesota's African Community: A Growing Market (February 2009)
• From Nigeria to Minnesota: A talk with banker Ayo Akinremi (February 2009)
• Clarifying the Many Factors of Diversity and Inclusion (February 2009)
• New Population Statistics (July 2008)
• A Marketing and PR Blitz, en Español, for Franklin Bank's New Branch (April 2008)
• Bank Cherokee Sees Continued Success Working with the Latino Community (February 2008)
• Banker Greg Raymo Helps Euceda Family Bring Fresh Tortillas to Worthington (January 2008)
• The Dinero Side of Money (January 2008)
• Banking on Immigrants (January 2008)
• Hiring a Diverse Staff (January 2008) 

Demographic and Economic Resources

• Ethnic Trends – Dr. Bruce Corrie’s Web site on the dynamic power of ethnic capital
• Minnesota State Demographic Center – The Minnesota State Demographic Center analyzes and distributes data from state, U.S. Census Bureau and other sources
• Pew Hispanic Center – Factsheets and research on Hispanic demography, economics, politics, education, labor, remittances
• James J. Hill Reference Library - Information on the Hispanic/Latino market
• FDIC Economic Inclusion Initiatives

Business Partners

• Hispanic Chamber of Commerce Minnesota
• African Development Center
• Minneapolis Consortium of Community Developers
• Neighborhood Development Center
• Southwest Initiative Foundation serving 18 counties
• Southern Minnesota Initiative Foundation - serving southern Minnesota

Cultural and Marketing Resources

• Pocket Reference Guide for Survival Spanish for Banking and Financial Services
  • order online with a credit card
  • printable order form for members and non-members
• Workplace Languages – Instruction and translation
• Minneapolis Foundation Discovering Common Ground – information on immigration in Minnesota 
• FDIC Money Smart
• Mexican Consulate in St. Paul: http:/portal.sre.gob.mx/saintpaul/ (for an English translation of the page, copy the site address into Google, enter, and click on “translate this page”)
• ABA Financial Education Resources in Spanish and English

Compliance Resources

• Bankers Online has resources for marketing and compliance
• The Internal Revenue Service - Information on ITIN
• The U.S. Government's financial literacy site
• Customer Identification Program (CIP) Account Opening Procedures

HR Resources

• Employers Association offers classes related to human resources and emerging markets: understanding and developing Hispanic employees, intercultural workshops, intercultural style inventory, and cultural awareness
• International Institute of Minnesota offers English classes and limited employment service assistance