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Branch Manager


Neighborhood National Bank


15 Minnesota Ave S Aitkin, MN 56431-1620

Job Description


Responsible for assisting customers with opening a variety of new account products and consumer installment lending in accordance with bank policies and procedures. Supervisor to all Universal Bankers. Responsible for sell additional products to customers and prospects and support the overall sales effort of the bank. Essential Functions and Responsibilities: Assist sales in reviewing or performing market analysis to determine customer needs Train, schedule and oversee frontline operations to ensure a successful customer experience Direct staffing, training and performance evaluations Analyze and control expenditures of the department to conform to budgetary requirements Present information and respond to questions from managers, customers and the public Monitor productivity of Universal Bankers Monitor service calls of employees, observing demeanor, technical accuracy and conformity to bank policies Address customer complaints and recommend corrective actions Communicate and follow up to ensure representatives are fully informed of all new information related to products, procedures, customer needs and company related issues, changes or actions Determine work procedures, prepares work schedules and expedites workflow Maintain harmony among workers and resolve grievances Encourage, engage and include staff in planning, decision-making, facilitating and process improvement, providing regular performance feedback Oversight of branch functionality and productivity Sell Treasury Management products and other commercial deposit accounts Meet individual and branch goals

Responsible for assisting customers with opening a variety of new account products and consumer installment lending in accordance with bank policies and procedures. Supervisor to all Universal Bankers. Responsible for sell additional products to customers and prospects and support the overall sales effort of the bank.

Essential Functions and Responsibilities:

Assist sales in reviewing or performing market analysis to determine customer needs
Train, schedule and oversee frontline operations to ensure a successful customer experience
Direct staffing, training and performance evaluations
Analyze and control expenditures of the department to conform to budgetary requirements
Present information and respond to questions from managers, customers and the public
Monitor productivity of Universal Bankers
Monitor service calls of employees, observing demeanor, technical accuracy and conformity to bank policies
Address customer complaints and recommend corrective actions
Communicate and follow up to ensure representatives are fully informed of all new information related to products, procedures, customer needs and company related issues, changes or actions
Determine work procedures, prepares work schedules and expedites workflow
Maintain harmony among workers and resolve grievances
Encourage, engage and include staff in planning, decision-making, facilitating and process improvement, providing regular performance feedback
Oversight of branch functionality and productivity
Sell Treasury Management products and other commercial deposit accounts
Meet individual and branch goals

Education & Experience


Associates degree or higher in business or finance related program. Minimum 2 years experience in banking industry. Minimum 2 years experience in management role.

Associates degree or higher in business or finance related program.
Minimum 2 years experience in banking industry.
Minimum 2 years experience in management role.

About


Join our team and discover why our customers and employees say we are the bank that feels like home! Neighborhood National Bank is a growing community bank that works hard to build strong customer relationships and communities. Our mission is to serve our community's financial needs with quality products and services, and we are committeed to exceeding our customer's expectations through our friendly and professional staff.

Join our team and discover why our customers and employees say we are the bank that feels like home! Neighborhood National Bank is a growing community bank that works hard to build strong customer relationships and communities. Our mission is to serve our community's financial needs with quality products and services, and we are committeed to exceeding our customer's expectations through our friendly and professional staff.

How to Apply


Please send resume to: Kassie Besser Human Resource Officer Kassie.besser@neighborhood.bank

MBA Job number/Date Added

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H-7650: 06/05/2023

Jobtitle	Apply	Blindad	Dateadded	Educ	Filenum	Jobdesc	About
Branch Manager	Please send resume to: Kassie Besser Human Resource Officer Kassie.besser@neighborhood.bank	False	6/5/2023	Associates degree or higher in business or finance related program. Minimum 2 years experience in banking industry. Minimum 2 years experience in management role.	H-7650	Responsible for assisting customers with opening a variety of new account products and consumer installment lending in accordance with bank policies and procedures. Supervisor to all Universal Bankers. Responsible for sell additional products to customers and prospects and support the overall sales effort of the bank. Essential Functions and Responsibilities: Assist sales in reviewing or performing market analysis to determine customer needs Train, schedule and oversee frontline operations to ensure a successful customer experience Direct staffing, training and performance evaluations Analyze and control expenditures of the department to conform to budgetary requirements Present information and respond to questions from managers, customers and the public Monitor productivity of Universal Bankers Monitor service calls of employees, observing demeanor, technical accuracy and conformity to bank policies Address customer complaints and recommend corrective actions Communicate and follow up to ensure representatives are fully informed of all new information related to products, procedures, customer needs and company related issues, changes or actions Determine work procedures, prepares work schedules and expedites workflow Maintain harmony among workers and resolve grievances Encourage, engage and include staff in planning, decision-making, facilitating and process improvement, providing regular performance feedback Oversight of branch functionality and productivity Sell Treasury Management products and other commercial deposit accounts Meet individual and branch goals	Join our team and discover why our customers and employees say we are the bank that feels like home! Neighborhood National Bank is a growing community bank that works hard to build strong customer relationships and communities. Our mission is to serve our community's financial needs with quality products and services, and we are committeed to exceeding our customer's expectations through our friendly and professional staff.

Branch Manager

Please send resume to:
Kassie Besser
Human Resource Officer
Kassie.besser@neighborhood.bank

False

6/5/2023

Associates degree or higher in business or finance related program.
Minimum 2 years experience in banking industry.
Minimum 2 years experience in management role.

H-7650

Responsible for assisting customers with opening a variety of new account products and consumer installment lending in accordance with bank policies and procedures. Supervisor to all Universal Bankers. Responsible for sell additional products to customers and prospects and support the overall sales effort of the bank.

Essential Functions and Responsibilities:

Assist sales in reviewing or performing market analysis to determine customer needs
Train, schedule and oversee frontline operations to ensure a successful customer experience
Direct staffing, training and performance evaluations
Analyze and control expenditures of the department to conform to budgetary requirements
Present information and respond to questions from managers, customers and the public
Monitor productivity of Universal Bankers
Monitor service calls of employees, observing demeanor, technical accuracy and conformity to bank policies
Address customer complaints and recommend corrective actions
Communicate and follow up to ensure representatives are fully informed of all new information related to products, procedures, customer needs and company related issues, changes or actions
Determine work procedures, prepares work schedules and expedites workflow
Maintain harmony among workers and resolve grievances
Encourage, engage and include staff in planning, decision-making, facilitating and process improvement, providing regular performance feedback
Oversight of branch functionality and productivity
Sell Treasury Management products and other commercial deposit accounts
Meet individual and branch goals

Join our team and discover why our customers and employees say we are the bank that feels like home! Neighborhood National Bank is a growing community bank that works hard to build strong customer relationships and communities. Our mission is to serve our community's financial needs with quality products and services, and we are committeed to exceeding our customer's expectations through our friendly and professional staff.