Sr. Mortgage Loan Processor and Underwriter

    Job Description


The Sr. Mortgage Loan Processor and Underwriter will grow and administer First State Bank and Trust’s mortgage loans while providing clients with outstanding customer service. Responsible for the accuracy and timely processing, underwriting, closing, and funding of first and junior lien mortgage loans – in-house, portfolio and secondary market mortgage loans.

Customer Intake and Data Entry

  • Meet with applicants to obtain information, complete loan applications, and answer questions about the process.
  • Work collaboratively with mortgage manager to educate current and new borrowers on the bank's process and products, such as secondary market loans, in-house portfolio, bridge, construction, and HELOCs.

File System Management

  • Process the documents received for each file, verifying the accuracy and completeness of each document to comply with investor and title company guidelines as well as regulatory guidelines and internal policies.
  • Review residential loan application files to ensure complete application data, including type and amount of mortgage, borrower assets, liabilities, and length of employment.

Loan Processing

  • Communicate and coordinate with all parties during the mortgage origination process: realtors, borrowers, title companies, underwriters, PMI companies, builders, etc.
  • Monitor the receipt of loan files, loan documents, and security instruments, including title commitments, mortgage, deed of trust documents, etc., and follow up to obtain missing items.
  • Make recommendations for procedural changes to increase efficiencies.


  • Select the best underwriting solution for each loan file.
  • Underwrite both W2 wager and self-employed borrowers for the in-house loan portfolio.
  • Analyze loan risk and request additional information as necessary.
  • Understand, disseminate, communicate underwriting standards and requirements for in-house and secondary market mortgage loans.


  • Review approved mortgage loans to determine conditions that must be met before closing, such as purchasing private mortgage insurance, flood requirements, title insurance issues, underwriting requirements, etc., and ensure those mortgage conditions are met.
  • Perform post-closing duties such as in-house loan setup (in-house and secondary) and loan delivery for secondary market investors.
  • Prepare fund request documents for wiring funds to closing and reconcile purchase advise.

Customer Service

  • Effectively respond to current or new clients as quickly as possible, in a professional manner, while adhering to bank and mortgage regulations.
  • Provide support to borrowers post-closing with loan payments, auto-pay setup, escrow, payoffs, etc.
  • Assist mortgage originators and manager with community outreach by identifying events and organizing involvement and participation by staff.

    Education & Experience


Minimum Knowledge, Skills, Experience Required:

  • Bachelor’s degree or equivalent work experience.
  • 5+ years of experience in mortgage loan processing.
  • Ability to obtain and maintain NMLS number.
  • Experience in reading, analyzing, and interpreting mortgage documents.
  • Strong written and communication skills
  • Proficient using Calyx Point, LaserPro, Core Director, Microsoft Office, Desktop Underwriter, and Accusystems preferred.
  • Solid time-management skills with the ability to prioritize.
  • Highly motivated, self-starter, work independently, and dependable.
  • Flexible, versatile, resilient, and able to work additional hours and days as needed.
  • Strong interpersonal and customer relations skills.
  • Works efficiently under conditions of multiple deadlines and changing priorities.
  • Friendly, outgoing communication style.
  • Analytical, underwriting, and problem-solving skills to match customer with preferred loan product.
  • Competence with general office equipment
  • Ability to provide accurate, high-quality work.
  • Able to demonstrate current and accurate understanding of loan related compliance including but not limited to: RESPA, Reg Z, TRID, HOEPA, HPML, Flood, FACTA, Reg B, HMDA, Fair Credit Act, BSA, AML, OFAC, Bank Security Act, etc.
  • Maintain confidentiality.



We are a community bank with a passion for doing more to help our clients achieve more. It's a formula that's worked for over 100 years.

Doing more is experienced through our expert staff. We see ourselves not as bankers, but as guides. Guides who work to understand your dreams and goals, discover new opportunities, anticipate problems, and chart your financial roadmap. Guides who work alongside you every step of the way, because we believe achievement is more than a transaction, it's a journey.

Doing more is seen in our wide array of financial products and services for every phase of your financial life - far more than you'd expect from a community bank. We believe the more you can do in one place, the more you can achieve.

    How to Apply

First State Bank and Trust
219 2nd St Ste 1 Hudson, WI 54016-4504

MBA Job number/Date Added