Accountable To: SVP Business Services Lead
Status: Exempt

Responsibilities:

• Manage the Business Services Analyst team
• Provide mentorship, training and coaching to team members, including delivering regular performance feedback
• Hold team accountable to service and productivity metrics, as designated by the department scorecard
• Provide input to the SVP regarding scorecard metrics and team delivery
• Work on cost comparisons, proposals and timelines
• Provide monthly reports for Business Services Sales team as requested
• Provide client support, relationship management and onboarding of new clients
• Serve as a client resource when the sales team is unavailable
• Assist with general banking and Business Services questions
• Attend prospect and client meetings, reviews, etc as appropriate
• Support onboarding of complex Business Services relationships
• Serve as a liaison between Business Services Sales and other BWB departments
• Work with Business Services Sales to gather paperwork

Qualifications:

• 10+ years of banking/financial services experience
• Prior management experience preferred
• Knowledge of Windows Suite (Excel, PowerPoint, Word, Access, etc.)Attention to detail with professional organizational, written, and communication skills
• Client facing experience required

It all started with a vision in 2005. This vision was to create a full-service, entrepreneurial bank where clients would notice a difference, team members would be challenged to grow, and the culture would be optimistic. Over a decade later, this unconventional attitude laid the foundation of Bridgewater Bank, a nationwide top-performing bank with an award-winning culture.

We’re on a mission to become the finest entrepreneurial bank in the Twin Cities. And it’s working. Join our team and you will be surrounded by remarkable people who want to challenge the status quo and redefine what it means to work in this industry. This journey began in 2005, and it’s just getting started. Will you join us?

Please visit our website to apply for this position: https://bridgewaterbankmn.com/about-bridgewater/careers.

The above is intended to describe the general content of and requirements for this position. It is not to be construed as an exhaustive list of duties, responsibilities or requirements. It is Bridgewater Bank’s policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.