Accountable To: Branch Lead
FLSA Status: Non-Exempt

Responsibilities:

• Opens, renews and redeems all types of deposit accounts
• Orders checks, ATM/debit cards
• Responds to online requests for bill payments, ACH, wire transfers, etc.
• Acts as back-up to Client Specialist as necessary
• Ensures clients are aware of the products and services available to them and promotes BWB specialty products (remote deposit, online bill-pay, mobile banking, etc.)
• Develop and cultivate long-term client relationships to ensure sales growth and customer retention
• Makes monthly calls to welcome new clients and follow up on previous requests
• Maintains an understanding of security policies and procedures
• Provides input and suggestions for new service and product ideas
• Adhere to the bank’s policies, procedures, security requirements and government regulations including (but not limited to) BSA
• Positively represents the bank in all interactions with clients, coworkers, and vendors

Qualifications:

• 2 years retail banking experience
• Superior customer service skills
• Proven sales and business development skills
• Knowledge of ITI, EZ Teller, and currency management
• Excellent written, verbal, and interpersonal communication skills

It all started with a vision in 2005. This vision was to create a full-service, entrepreneurial bank where clients would notice a difference, team members would be challenged to grow, and the culture would be optimistic. Over a decade later, this unconventional attitude laid the foundation of Bridgewater Bank, a nationwide top-performing bank with an award-winning culture.

We’re on a mission to become the finest entrepreneurial bank in the Twin Cities. And it’s working. Join our team and you will be surrounded by remarkable people who want to challenge the status quo and redefine what it means to work in this industry. This journey began in 2005, and it’s just getting started. Will you join us?

Please visit our website to apply for this position: https://bridgewaterbankmn.com/about-bridgewater/careers.

The above is intended to describe the general content of and requirements for this position. It is not to be construed as an exhaustive list of duties, responsibilities or requirements. It is Bridgewater Bank’s policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.