Customer Service Representative | Apply on company website at https://www.bankcib.com/about-us/careers.html | False | 4/28/2021 | Minimum Requirements
- High school graduate or equivalent
- 1+ years of experience in customer service, banking, and/or consumer lending
- Proficient in Microsoft Office
- Ability to easily adapt to changing technological products, features, and procedures within the Financial Industry
- Ability to work approximately one Saturday morning per month
| H-6982 | Customer Service Department Day-to-Day Responsibilities
- Provide Customer Service over the phone and in person
- Assist with customer inquiries and error resolution including fraudulent/unauthorized activity, forgeries, and intake of Reg E disputes
- Order checks, deposit tickets, and endorsement stamps
- Refer products to customers in order to meet referral goal for the year
- Process over the phone and in person requests for transfers, loan, and credit card payments
- Assist customers in troubleshooting Telebank and Online Services
- Complete research requests and various projects as needed
Data Entry Specialist Primary Responsibilities
- Customer input and maintenance
- Account input and maintenance
- Safe Deposit Box maintenance
- Cash Sweep maintenance and retention
- Closed account maintenance and retention
| Citizens Independent Bank and its employees strive to maintain customer trust by never compromising our honesty and integrity, demonstrate social responsibility to our communities, build and maintain close customer relationships by providing exceptional customer service, and achieve great things together with teamwork, common purpose, and a shared vision. These values drive our success and define the foundation of our business. We are seeking candidates that will be excited to promote and support these values in the communities we serve! |