The person in this position may also assist customers with general banking needs via phone or in branch as a Customer Service Specialist would do.

Tasks and Responsibilities:

Loan Processor:

• Creates loan documentation and modification while assisting with file management, reporting, lending compliance, and loan tracking.
• Partner with the key lender and/or branch manager on his or her needs.

Customer Service Specialist:

• Assist bank clients or potential clients by answering general inquiries with excellence.
• Understand compliance rules and regulations for the banking industry.

• Must have one year of experience working for a financial institution or a Fintech in loan processing or other equivalent role.
• Must be a self-starter, fast learner, and detail oriented.
• 2 year degree or equivalent experience.
• We are seeking a candidate who is willing to "go the extra mile" whether that means attending meetings, training sessions, or working extra hours if needed based upon the volume of loan applications.

A successful candidate should be proficient with Microsoft Word, Excel, and other Windows-based systems. An outgoing, energetic personality is necessary. The right candidate will be dependable and willing to take on new tasks and assist in making things run smoother, easier, and faster. Star Bank hires team players who are excited to work at an established, family-owned community bank. A professional image is required to work in the community bank.

Financially Sound.

One of the many reasons that we are a strong, stable bank is our philosophy on risk-taking. We don’t take long-term risks for short-term gains. We are more conservative, and we’re here for the long haul. We are proud to make good loans to hard-working, local people whom we believe will pay us back. We are proud to be a vital member of the communities we serve. Star Bank has consistently received a four-star or better "Recommended” rating from Bauer Financial, Inc., an independent bank rating firm.

Customer-focused and Community-minded.

We are here to serve and make a difference in the lives of our customers and our communities. Today, consumers and businesses are looking for increased convenience, as well as tools and resources to help them manage their money – more efficiently, securely and to greater financial advantage. We continue to enhance and add to our product and service offerings to take advantage of new technologies and capabilities that allow us to meet our customers changing needs.

Excited about the future.

We are optimistic and enthusiastic about our customers and poised for the long-standing future of Star Bank. We are confident in the value of the products and services we offer, and the expertise and integrity of our staff. We believe through solid advice, hard work and skilled experience, our customers and our Bank will continue to find new opportunities to grow together. The strong values and principles that Star Bank was founded upon continue to move us steadily forward.

It’s all about relationships, and we are committed to being your trusted financial resource.

A cover letter and a resume are essential tools when applying for this position.

Star Bank is an EO/AA/Disability/Veteran Employer