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Jobtitle
Data Support Specialist

Job Description

Jobdesc
• Along with the Data Controller, maintains accurate data in CRM system on an ongoing basis. • Reviews source documents for data input into CRM. Assists with tracking and auditing accuracy of input and output. • Develops reports and custom requests for internal CRM users. • Verifies products against the Agreements in Synergy for Banking & CRM. • Assists on varied auditing assignments independent of other departments. • Assists with new account opening processes including our international services platform: tracking agreements, ongoing communication with new customers, creation of new user profiles in online banking platforms, new account training. • Assists with new bank conversions to UBB’s P2P Payment platform (ExcheQ) and ongoing support for banks utilizing the platform. • Assists customers with training and product utilization, answers incoming calls and/or requests, troubleshoots, solves problems and provides resolution to supported users or other team members. • Assists with fingerprint & security administration.

Jobdesc

• Along with the Data Controller, maintains accurate data in CRM system on an ongoing basis.
• Reviews source documents for data input into CRM. Assists with tracking and auditing accuracy of input and output.
• Develops reports and custom requests for internal CRM users.
• Verifies products against the Agreements in Synergy for Banking & CRM.
• Assists on varied auditing assignments independent of other departments.
• Assists with new account opening processes including our international services platform: tracking agreements, ongoing communication with new customers, creation of new user profiles in online banking platforms, new account training.
• Assists with new bank conversions to UBB’s P2P Payment platform (ExcheQ) and ongoing support for banks utilizing the platform.
• Assists customers with training and product utilization, answers incoming calls and/or requests, troubleshoots, solves problems and provides resolution to supported users or other team members.
• Assists with fingerprint & security administration.

Education & Experience

Educ
• Associate’s degree in Business Administration, Communications, or related field preferred • High School Diploma or equivalent plus 3+ years of experience considered • Excellent Customer service experience with a minimum of 3 years in working with customer service relations • Previous database management and banking experience preferred • Comprehensive knowledge of all MS office Products (Outlook, Word, Excel, PowerPoint), Windows, Internet Explorer and all other Web-based applications

Educ

• Associate’s degree in Business Administration, Communications, or related field preferred
• High School Diploma or equivalent plus 3+ years of experience considered
• Excellent Customer service experience with a minimum of 3 years in working with customer service relations
• Previous database management and banking experience preferred
• Comprehensive knowledge of all MS office Products (Outlook, Word, Excel, PowerPoint), Windows, Internet Explorer and all other Web-based applications

About

About
Based in Bloomington, MN, United Bankers’ Bank is a highly successful and growing banker’s bank that was originally chartered in 1975. Today, United Bankers' Bank has over $900MM in assets and has grown into one of the largest correspondent banks in the upper Midwest and Pacific Northwest area. The 1,000-plus customer banks we serve stretch across 14 states. Our motto, “First for Your Success,” reflects the importance UBB places on helping our customers and our employees succeed. United Bankers’ Bank is an EEO/AA employer: All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by law.

Based in Bloomington, MN, United Bankers’ Bank is a highly successful and growing banker’s bank that was originally chartered in 1975. Today, United Bankers' Bank has over $900MM in assets and has grown into one of the largest correspondent banks in the upper Midwest and Pacific Northwest area. The 1,000-plus customer banks we serve stretch across 14 states. Our motto, “First for Your Success,” reflects the importance UBB places on helping our customers and our employees succeed.

United Bankers’ Bank is an EEO/AA employer: All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by law.

How to Apply

Apply
To view a summary of our superior benefits package and apply for this position, please visit our Careers page at https://www.ubb.com/about-us/careers.

Job Description

Education & Experience

About

How to Apply

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