| Client Services Manager | Please apply online via our website: https://www.alerus.com/about-us/careers/employment/ | False | 6/25/2019 | - 7+ years of client service experience accountability with financial services industry.
- Bachelor’s degree in finance, accounting or a business related field or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
- Managerial/supervisory experience with strong leadership skills.
- Computer experience, proficient in Microsoft Office applications
| H-6455 | The Client Services Manager is responsible for the overall management and coordination of the advisor support team and branch operations.
- Responsible for the accuracy of account transactions and advisor support.
- Supervising and leading the Financial Associates as they support the advisors in enhancing existing relationships and develop new consumer business opportunities.
- Mentor and coach to ensure Financial Associates execute on the delivery of comprehensive financial services to Alerus consumer and business clients.
- Oversees and ensures the daily operations of the branch the teller & reception areas are operating effectively and efficiently.
- Leading, coordinating, and tracking the efforts of the Financial Associates as they work with a team of experts to execute on our client needs.
- Oversee the day to day activities, workflow, and procedures of the branch.
- Ensure that Advisor Support teams are adequately trained, have clear expectations of job function and performing at an acceptable level.
- Assist with timely resolution of escalated client issues.
- Work closely with market leadership to support client segmentation and delivery strategy and work with other areas to ensure a great experience for our clients.
| With roots dating back to 1879, Alerus has been serving individuals, families, and businesses with one core belief:
everything we do should be in the best interest of our customers. Our proud history of perseverance and prosperity
owes a great deal to the customer-focused approach we've held since day one.
Alerus is a company that will challenge you to be at your best and where your efforts have real, tangible effects. Our
culture is one of collaboration, innovation, forward-thinking, and giving back. And, as a growing company with a
presence in markets from New Hampshire to Arizona, we offer a broad range of opportunities for you to travel the
career path that matches your abilities, interests, and goals.
Alerus Financial is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with
disabilities. |