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IT Helpdesk II
Village Bank
18770 Highway 65 NE East Bethel, MN 55011-9548 UNITED STATES
Job Description
Help Desk Technician II requires excellent problem-solving, communication and interpersonal skills, along with patience, a customer-friendly attitude and the ability to work in a team environment. In addition,?the technician?should have a strong understanding of technology, including the various hardware, software and networking systems being supported.

The Help Desk Technician II will serve as the first point of contact for employees seeking technical assistance and perform remote troubleshooting through diagnostic techniques and pertinent questions.

Education & Experience
  • Associates or bachelor’s degree required
  • Background in Windows and other Microsoft products (i.e. Active Directory, Windows 7/10, Windows Server 2008(R2)/2012,2012(R2), 2016, Microsoft Office)
  • Proven experience as a help desk technician
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and resolve technical issues
  • Proficiency in English
  • Excellent communication skills
  • Customer-oriented
About
Village Bank was founded in January 1993 with passion for launching a community bank that stemmed from our desire to help people – both our valued staff and our growing customer base.

Our mission: To build valued relationships within our village based on trust and integrity, and help make your vision a reality. We believe that three words best signify our mission; Village, Value and Vision.

Village. There is a spirit of village within Village Bank and we are helping raise many fine communities of the northern Twin Cities.
Value. We value one another and our customer’s trust. Our village is strong and while times may change - values of trust and commitment run deep.
Vision. We take great pride in helping you attain your financial vision and working to make your dreams a reality

How to Apply
MBA Job number/Date Added
JobtitleApplyBlindadDateaddedEducFilenumJobdescAbout
IT Helpdesk IIPlease use the following URL to apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=villageban&ccId=19000101_000001&type=MP&lang=en_USFalse11/14/2018
  • Associates or bachelor’s degree required
  • Background in Windows and other Microsoft products (i.e. Active Directory, Windows 7/10, Windows Server 2008(R2)/2012,2012(R2), 2016, Microsoft Office)
  • Proven experience as a help desk technician
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and resolve technical issues
  • Proficiency in English
  • Excellent communication skills
  • Customer-oriented
H-6270Help Desk Technician II requires excellent problem-solving, communication and interpersonal skills, along with patience, a customer-friendly attitude and the ability to work in a team environment. In addition,?the technician?should have a strong understanding of technology, including the various hardware, software and networking systems being supported.

The Help Desk Technician II will serve as the first point of contact for employees seeking technical assistance and perform remote troubleshooting through diagnostic techniques and pertinent questions.

Village Bank was founded in January 1993 with passion for launching a community bank that stemmed from our desire to help people – both our valued staff and our growing customer base.

Our mission: To build valued relationships within our village based on trust and integrity, and help make your vision a reality. We believe that three words best signify our mission; Village, Value and Vision.

Village. There is a spirit of village within Village Bank and we are helping raise many fine communities of the northern Twin Cities.
Value. We value one another and our customer’s trust. Our village is strong and while times may change - values of trust and commitment run deep.
Vision. We take great pride in helping you attain your financial vision and working to make your dreams a reality