ABA Supervisor Certificate
The ABA Supervisor Certificate prepares new and aspiring supervisors for their emerging responsibilities with a combination of leadership and managerial skills and by offering insights into proven supervisory approaches.

The courses in the program explore ways to interview, evaluate and select employees while being mindful of legal considerations. The performance management process is reviewed in detail, with special attention placed on coaching, rewards and recognition, and corrective action. Managing employee relations is addressed through four major strategies: compliance with laws, managing diversity, handling work and personal issues, and fostering open communication among staff members. In addition, the certificate program includes a component on ethical practices in banking.

Required Courses

You must complete the following courses:
  • Banking Today*
  • Coaching for Success
  • Corrective Action
  • Ethical Issues for Bankers
  • Hiring the Best
  • Leveraging the Benefits of a Diverse Workforce
  • Managing Change
  • Managing Employee Relations
  • Managing Employee Performance
  • Rewards and Recognition

Online Certificate Options

This certificate may also be earned by taking the facilitated ABA online course Supervisor Certificate plus Banking Today, or it can also be taken entirely online as a self-paced certificate curriculum. Click here for more information and to purchase all the required courses at a discounted price.

*ABA Principles of Banking may be substituted.

Questions? Please contact Chris Harrison at chrish@minnbankers.com or 952-857-2634 for more information.