ABA Small Business Banker Certificate
The ABA Small Business Banker Certificate is primarily for branch managers and branch-based small business bankers who need the skills to build a relationship-centric sales approach, engage business customers to better understand their needs and appropriate solutions, handle objections, plan and execute the perfect sales call, and manage relationships post-sale.  These bankers typically do not make credit decisions.

This curriculum provides small business bankers with a strategic approach to building trusted relationships with business customers as a means to retain and grow their book of business.  It focuses on the process needed to identify sales prospects, offer value added solutions, and close the deal.

Required Courses

You must complete the following courses:
  • Banking Today*
  • Calling on Small Business Customers
  • Credit Products for Small Businesses
  • Deposit Products and Services for Small Businesses
  • Fundamentals of Small Business Banking
  • Introduction to Analyzing Financial Statements
  • Personal Tax Return Analysis
  • Relationship Selling to Small Business Customers
  • Retirement Products for Small Business
  • Servicing and Growing Small Business Relationships
  • Small Business Borrowing

Online Certificate Option

This ABA Certificate can also be taken entirely online as a self-paced certificate curriculum. Click here for more information and to purchase all the required courses at a discounted price.

*ABA Principles of Banking may be substituted.

Questions? Please contact Chris Harrison at chrish@minnbankers.com or 952-857-2634 for more information.