ABA Consumer Banking Diploma
The ABA Consumer Banking Diploma reflects a balanced treatment of the knowledge and skill requirements of a typical consumer banker.  The coursework is a blend of industry knowledge, product knowledge, and business development skills.  Students are introduced to core banking topics such as general banking, accounting, credit analysis, and legal and regulatory compliance.  These are supplemented by courses in consumer lending, relationship sales skills, effective referrals, and presentation skills – all of which will help them apply their knowledge to develop and grow their book of business. 

Required Courses

You must complete the following courses:
  • ABA Principles of Banking
  • Building and Retaining Customer Relationships
  • Consumer Lending
  • Effective Client Referrals
  • Ethical Issues for Bankers
  • General Accounting
  • Introduction to Relationship Selling
  • Law and Banking: Applications or Law and Banking: Principles
  • Personal Tax Return Analysis
  • Presentation Skills

Online Diploma Option

This ABA Diploma can also be taken entirely online as a self-paced diploma curriculum. Click here for more information and to purchase all the required courses at a discounted price (you do not need to log in to browse the catalog - click on "Members Only Catalog and Pricing" to search for courses).

Questions? Please contact Chris Harrison at chrish@minnbankers.com or 952-857-2634 for more information.