Print Test

Operations/Technology Conference

Operations/Technology Conference

Who Should Participate

This conference has been specifically developed by members of the MBA Operations/Technology Committee to bring together the “HOT” topics of interest to bankers responsible for operations, information security, physical security, business continuity planning, and bank technology.

Make your attendance count towards your continuing professional education credits! The MBA will provide a certificate of attendance that you may submit to the appropriate advisory board.

Conference Highlights

April 17, 2018

  • Centurion Cyber Attack Exercise – Disaster Preparedness and Loss-Prevention Management – Tom Williams, Jack Henry & Associates
  • Business Continuity Program Development: Concepts for SuccesssMichael Berman, Ncontracts
  • Darkest Day or Finest Hour? What Essential Information to Communicate During a Business Disaster Michael Berman, Ncontracts
  • Security as a Service: Why Would You Consider It? – Banker Panel

April 18, 2018

  • Website Design Best Practices
  • Electronic Banking Services: Use Cases for ITMs – Jim Stanger, Edge One, Inc.
  • Cybersecurity Education for Banks’ Customers – Jonathan Schiller, Minnwest Bank & Jay Tambornino, Minnesota Bankers Association


A daily schedule will be sent to registrants prior to the conference.

Registration Fee (This fee includes materials, lunch and refreshments)

Member: $450.00
Additional registrants from same bank:
Qualified non-member bank: $900.00

Note:  You will be given the option to pay by credit card or to invoice your company during the checkout process.

Dates & Times

April 17 & 18, 2018
Check in on Tuesday:  8:30 AM
Program:  April 17: 9:00 AM - 6:00 PM
                 April 18: 8:00 AM - 12:00 PM


Arrowwood Resort
2100 Arrowwood Lane
Alexandria, MN 56308
Click here for directions


Housing accommodations can be made with Reservations by calling 1-866-386-5263 or calling Arrowwood Resort directly 320-762-1124. A special MBA rate of $109 is available until March 17, 2018. Be sure to mention the MBA room block to receive the conference rate. Attire is business casual.

Cancellation Policy

The MBA reserves the right to cancel programs due to insufficient enrollment, instructor illness, or other reasons. Participants wishing to cancel must inform the MBA in writing prior to the event. Send cancellation notices to A cancellation fee of 25% of the program cost will be charged for withdrawing, or you may send a substitute. The full program fee will be charged for withdrawing after the event has taken place or a no-show. 


Employees of qualified non-member banks are encouraged to apply. Please call our office for further information.

Special Needs

If you have a disability that may affect your participation in this program - or any dietary issues - please send a statement regarding any special needs at least two weeks prior to the program. We will contact you to discuss accommodations.
4/17/2018 9:00 AM - 4/18/2018 12:00 PM
Arrowwood Resort 2100 Arrowwood Lane Alexandria, MN 56308

Please note that you must be logged in to register online